Day Counter - Support Information

Company Name: Hong Kong Delightful Limited  
Contact Email: xixian.zhao@hkdelightful.com  

We are committed to ensuring that your experience with Day Counter is smooth and enjoyable. If you encounter any issues or have questions about the app, please don't hesitate to reach out to us.

 Support Information

- App Version: Please ensure you are using the latest version of Day Counter to avoid any known issues. You can check for updates in the App Store.
- Device Compatibility: Day Counter is designed for iOS devices. If you experience problems with device compatibility, please contact us for assistance.
  
 Frequently Asked Questions (FAQs)

1. How do I set a countdown or timer?
   - Tap the “Add” button in the app, set your desired target date or duration, and select countdown or count-up mode.
   
2. Does Day Counter require a subscription?
   - No, Day Counter is free to use, and there are no subscription plans involved.

3. Is my data stored securely?
   - Yes, all data is stored locally on your device. We do not collect or store any user data.

4. How can I contact support?
   - You can reach our support team via email at xixian.zhao@hkdelightful.com. We aim to respond to all inquiries within 48 hours.

 Important Notes

- No Subscription Services: Day Counter does not require a subscription or in-app purchases.
- No 24/7 Customer Service: While we strive to respond promptly, we currently do not offer 24-hour customer service. Please allow up to 48 hours for a response to your inquiry.

Thank you for using Day Counter! We value your feedback and are here to help if you need any assistance.